Hi, my name is Ivy Njerenga-Nzanga.

I am a highly seasoned professional in the realms of client service, event planning, and media management, with a proven track record spanning over a decade across Kenya, Uganda, and Ghana. Throughout my career, I have had the privilege of collaborating with clients across a wide array of industries, including FMCG, Banking/Finance, Pharmaceutical, and Telecommunications.

My unwavering commitment to innovation and an unrelenting passion for success have been the driving forces behind my professional journey. I am dedicated to ensuring that we not only meet but exceed the objectives and expectations of both the organizations I have worked for and the clients I have had the privilege of serving.

My extensive experience and deep understanding of the intricacies of these sectors have equipped me with a unique set of skills that enable me to consistently deliver exceptional results. I am confident in my ability to tackle even the most complex challenges and to provide innovative solutions that drive success in the fast-paced world of client service, event planning, and media management.

• Africa Digital Media Institute, 2022, Ceritificate in Digital Marketing Level 1 & 2.
• Daystar University, 2001 - 2006, B.A Communications - Public Relations.

PHD Media Ghana

Senior Executive

PHD is a planning-led media agency built on a culture of smart strategic thinking, creativity, and innovation to deliver effective solutions for the business needs of a diverse client base. It is one of the most acclaimed media and communication agency networks worldwide.

Responsibilities: Media Planning, Analysis and Client Services Management

• Managed the media planning, budgeting, and analysis for one of the largest alcoholic and water beverage company in Ghana.
• Managed the media planning, budgeting, and analysis for one of the leading indigenous financial institutions in Ghana.
• Prepared in-depth media landscape and rationale reports for the clients of PHD Ghana.
• Lead incharge of Client Service and Account Managements.

Achievements

• Directly managed the account of one of the largest alcoholic beverage and water companies in Ghana, contributing to an astounding 50% of PHD's total revenue.
• Implemented critical and highly successful campaigns for four (4) of PHD's top clients, making significant contributions to PHD's overall revenue.
• Launched and managed one of the most remarkable consumer media campaigns in 2013/2014 for a financial institution in Ghana, setting new standards for success in the industry.

Kommunication Ultimate/CIO East Africa

Account Manager

Kommunication Ultimate is the publishing company of CIO East Africa magazine, a leading magazine for Information and Communications Technology (ICT) industry in East Africa.

Responsibilities: Sales, Marketing and Client Services

• Drove sales and marketing efforts for Kommunication Ultimate Ltd services, particularly focusing on the CIO East Africa Magazine.
• Led the strategic planning and successful execution of company events, overseeing all aspects from inception to post-event reporting.
• Managed and nurtured client relationships, ensuring exceptional client services and satisfaction.

Achievements

• Instrumental in increasing company revenue by a substantial 30% through the implementation of effective sales programs.
• Attracted and signed five (5) new clients as event sponsors whilst overseeing the planning and execution of six (6) highly successful events.
• Successfully planned and managed the inaugural CIO 100 Awards and Symposium, setting the stage for a prestigious and impactful event.
• Expanded the readership and reach of the CIO East Africa Magazine by acquiring more than 20 new clients as subscribers.

Events Management Solutions

Client Relations Executive (Kenya and Uganda)

Responsibilities: Event Management, Planning, Sales and Client Service

• Event Management and Planning: Proficient in conceiving and executing events that address current socio-political and economic issues in the country. Demonstrated expertise in creating innovative event ideas and meticulously organizing and coordinating these occasions.
• Media and Supplier Management: Skilled in handling media relations and maintaining strong relationships with suppliers to ensure seamless execution of ongoing and upcoming events. Proficient in managing all aspects of media and supplier coordination.
• Sponsorship Opportunities: Proven ability to identify and secure valuable sponsorships by collaborating with clients, media outlets, and key stakeholders. Successful track record in attracting sponsorships for events directly relevant to sponsors' interests and goals.
• Website Management: Adept at keeping the company website up-to-date and engaging. Proficient in managing website content, ensuring it effectively communicates the company's activities, services, and upcoming events.

Achievements

• Organized Quality and Well-Attended Events: Demonstrated a consistent track record of planning and executing high-quality events that garnered significant attendance and positive feedback.
• Established Sustainable Client and Supplier Relationships: Fostered enduring and mutually beneficial relationships with both clients and suppliers, ensuring the organization's continued success.
• Client Database Development: Proactively created and managed a comprehensive client database, facilitating more effective engagement and coordination for various events.
• Successful Event Sponsorship: Secured event sponsorships from a diverse range of stakeholders, showcasing your proficiency in attracting support for the organization's activities.
• Attracted New Key Clients as Sponsors: Contributed to the growth of the organization by bringing in key clients who provided sponsorship for events, expanding the organization's network and revenue streams.

Pricewaterhousecoopers

Marketing and Communications Associate - Kampala, Uganda

Responsibilities - Events Planning and Communication

• Event Management: Proficient in the end-to-end management of events, including event preparation, client invitation, and coordination of all necessary materials for successful execution.
• Supplier Management: Adept at managing supplier relationships, including order communication, timely delivery coordination, and ensuring prompt and accurate payment to suppliers.
• Media Management: Skilled in maintaining an updated media presence and effectively inviting media representatives to scheduled events throughout the year.
• Internal Communication: Effective in disseminating crucial information to the entire staff, ensuring that the team remains informed about key events and market trends.

Achievements

• Quality Branded Materials: Successfully provided high-quality branded materials for both internal and external purposes, enhancing the company's image and branding.
• CSR Program Initiation: Conducted a comprehensive CSR survey that served as the foundation for launching a successful CSR program within the organization, demonstrating the organizations' commitment to social responsibility.
• Successful CSR Activities: Orchestrated and managed impactful CSR activities, positively impacting the community and showcasing the organizations' commitment to giving back.
• Informative Client Database: Proactively established an extensive and informative client database, facilitating more effective client engagement and communication.
• Well-Attended Events: Demonstrated a consistent ability to plan and execute well-attended events, contributing to the firm's success and fostering positive relationships with clients and stakeholders.